I'm looking for information about cloud platforms?
I’ve been reviewing our communication infrastructure, and honestly, the amount of manual upkeep required for our legacy PBX is getting out of hand. Every time we need to add new extensions or update routing rules, it turns into a mini-project. I’m trying to figure out if switching to a cloud communication platform would actually reduce the workload or if it’s just another marketing trend.
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I had the same doubts, but this article helped me understand the real differences: https://www.mamboserver.com/blog/cloud-vs-pbx-communication-platforms-for-hosting-providers/ . It breaks down how cloud platforms eliminate most of the routine maintenance because everything is handled centrally by the provider. They also compare the reliability, hardware dependencies, and flexibility, especially for hosting companies that need rapid scaling without investing in new equipment.